Transforming onboarding for a national transportation company
Under new and innovative leadership, the Learning and Development team (L&D) at a well-known rail transportation company sought to create…
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Delivering GDPR training to a multinational company
The task I was brought on board at Tunstall Healthcare to develop their global GDPR training programme. The plan It…
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Bringing Virtual Training To A Multi-site, 24- Hour Contact Centre
The company was spread across multiple sites, homeworking, and had a 24-hour contact centre. They had multiple updates which needed…
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Rebuilding A Contact Centre Induction Course
The company had gone through a massive period of growth, it had 2 training staff (1 manager and 1 trainer)…
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